Returns & Exchanges
American Rag Cie accepts returns on unworn, unwashed, and tagged merchandise within 30 days of the original purchase date. Please note that certain items, including vintage pieces and final sale goods, are non-refundable to maintain the exclusivity of our collection.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and security seals remain intact.
Attach Shipping Label
Print the prepaid shipping label provided through the portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; refunds are typically processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing